Fair Use Policy

At TradingAPI.rest, we strive to offer a fair and balanced service experience for all users. To maintain the quality of our services and ensure that all users can access and benefit from our platform, we have implemented the following Fair Use Policy:

Daily Request Limits

  • Free & Standard Plan Users: Users on Free or Standard plan are allowed to make up to 1000 API requests per day.
  • Premium Plan Users: Users on Premium plans enjoy higher request limits, depending on their subscription level.

Exceeding Daily Request Limits

If a Free or Standard plan user exceeds the limit of 1000 API requests per day repeatedly for two consecutive weeks, TradingAPI.rest reserves the right to take the following actions:

  • First Step: Notification
    • Where possible, we will contact the user via the email associated with their account, informing them of their exceeded usage.
    • Users will be provided with an option to upgrade to a custom plan tailored to their specific needs, allowing for a higher daily request limit.
  • Second Step: Access Revocation
    • If we are unable to contact the user after multiple attempts, or if the user continues to exceed the daily request limit without upgrading, we may temporarily revoke access to their account.
    • Access will remain revoked until the user either reduces their usage to within acceptable limits or upgrades to a plan that supports their usage needs.

Custom Upgrade Options

Users who require more than 1000 daily API requests on a regular basis are encouraged to contact our support team for a custom upgrade plan. These plans can be tailored to meet the specific needs of high-usage users, ensuring uninterrupted access to our services.

Contacting Users

We will attempt to contact users through the email provided at registration. It is the user’s responsibility to ensure that their contact information is up to date.

In cases where email communication is unsuccessful, TradingAPI.rest may take necessary steps to restrict access as outlined above.

Reinstatement of Access

Users whose access has been revoked can have their access reinstated by either:

  • Complying with the standard usage limits, or
  • Upgrading to a plan that accommodates their higher usage needs.

By adhering to this Fair Use Policy, we aim to ensure that TradingAPI.rest remains a reliable and efficient platform for all users. We appreciate your understanding and cooperation in maintaining a fair and equitable service environment.